Manager’s Double Accountability

From the Ask Tom mailbag:

Question:
I listened with interest at your last Time Span workshop. How come we never heard of Elliott Jaques before? He makes so much management sense, yet he seems to have been a best kept secret.

Response:
Elliott is seldom included in the management literature, yet everything we know about organizations and organizational structure rests on the shoulders of his research. But if you look hard, you will find outposts, practitioners who continue his legacy.

Michelle Malay Carter writes often about Elliott and the principles contained in his research. Here is an excerpt from Mission Minded Management.

“Managers have double accountability. They, as employees themselves must bring their best to bear and give their managers their best advice, but in addition, they are accountable for the output of their team.” Read more.

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