“But we had the meeting,” Sheila complained. “I delegated the tasks, each, to the most appropriate team member. I spent a lot of time trying to build consensus for the direction we were heading with the project. I ended the meeting very firm, that the team would be held accountable for the results.”
“And what happened?” I asked.
“Everyone was very clear about their part. Lots of things had to be coordinated. I was looking for some high levels of cooperation,” she replied.
“And?”
“A couple of things got behind, and I didn’t find out about them. One part of the team was waiting on some things and couldn’t move forward until some other parts were finished. At first it didn’t seem like such a big deal, but it’s that snowball effect. The longer the project went on, the harder everyone worked, the more we got behind.”