The Long Term View (vs the short term fix) on Recruiting

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Lucas shook his head. “I don’t know. I spend all this time, recruiting, desperately looking for someone to fill the position. I finally find a candidate who fits the bill. They accept the offer, go through training. Then, just as they are beginning to get the hang of things, they decide to move to Phoenix. I have to start all over, looking for someone. It’s like a vicious cycle.”

“So, what are you going to do?” I asked.

“Back to the beginning, put another job posting out there, talk to HR, contact a couple of recruiters. I seem to spend all my time looking for someone, I can’t get any of my other work done,” he complained.

“Sounds like a short term fix,” I said.

“What do you mean?” Lucas wanted to know.

“Finding someone, it’s just a short term fix,” I repeated. “Lucas, you’re a manager. In your role, we need you to think ahead, anticipate. Finding someone to work on your team is a short term fix. What would be a long term fix? If you knew that the best technician on your team was going to quit next June, what would you do, now?”

“Well, if I had that much time,” Lucas began to think, “I could be much more selective about who I brought on to the team. I might step up the training of the other team members to see if one of them could step into the lead role. Heck, if I could get one of my current guys to step up, I could bring on a couple of entry-level interns to back-stop the rest of the team. I would probably start a cross-training program, so that next June, when my best technician leaves, it’s not such a big deal.”

“Now, you are thinking about a long term fix. I would get started today, because, I guarantee, between now and next June, you are going to lose a team member.”

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