After observing a ton of hiring interviews, I have created a list of the top things that go wrong in the conversation. Here is a big one:

The interviewer fails to find out important information about the candidate’s experience, skills and behaviors relative to the job profile.

Interesting, since this is the primary purpose of the interview, what causes this failure? Most often, time and again, the interviewer is not prepared to ask the right questions and pursue the details of the candidate’s experience. Manager’s think they can wing it.

“Just give me the guy’s resume. I’ll spend a few minutes with him and tell you what I think.”

Quite frankly, I am not interested in the opinion of the interviewer. I am interested in how much hard information is collected, that has a direct bearing on the person’s probability for success in the role we are trying to fill.
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