“So, when I have to delegate a project to one of my technicians, I might really have to change the way I look at the Time Span of the tasks?” Marcus observed.
“How will you make those changes?” I asked.
“I am always looking at things in terms of the system, the whole system. I guess I will have to break those systems down into segments, individual processes and methods.”
“How will you know you have segmented the system into appropriate project assignments, task assignments that match the capability of your team members?”
“Time Span,” Marcus nodded. “Time Span is the key. The key to measuring the complexity of the tasks and the key to measuring the capability of the person. The hat trick is to get a match.”
“How will you know?” I pushed. “How will you know you have a match between the person and the task?”
“Actually pretty easy when you think about it. As a manager, I know how long a task should take. And I know the capability of the person.”
“How do you know that?”
“Because I am their manager. I have been watching their problem solving and decision making for years. As their manager, I can make that judgment.”