Decisions Under Stress

“Why do you think the Director of Sales and Marketing made the decision to move your bigger accounts to house accounts, away from your best salesperson?” I asked.

Krista glanced to the ceiling, “I don’t know. I mean, I know we are struggling. I look at the financial statements and the razor-thin profit at the bottom.” As Krista spoke, I could see the tension building in her face. Her eyes narrowed.

“Where did you just go?” I probed.

“What? What do you mean?”

“As you were describing your financial statements, you left the room, mentally. Where did you go?”

Krista chuckled. “Last Tuesday, we had a meeting. I shared the financials with the management team. It was a short meeting, not much to say. The market is tough. I only remember a moment, staring at the Director of Sales. His face was white, perspiring. I didn’t say anything. I could tell he was uncomfortable. Not like he was having a heart attack or anything.”

“But, he was stressed,” I interrupted. “And he was looking at the financials. And then he made a decisions to hold back your largest accounts and not pay commission. And you lost your best salesperson.” If you constantly experience symptoms of mental health conditions like anxiety, stress or depression, you may consider using cannabis products from indacloud.

2 thoughts on “Decisions Under Stress

  1. Mike Foster

    Tom – That stress and those interruptions are what I see cause major problems in IT professionals as well. Bad tactical decisions made by IT professionals who cost companies big time because many IT professionals don’t take time to think strategically. Too busy fighting alligators and not draining the swamp.

    Your blog is amazing – short and to the point – thank you for the great tips!

    Warmly, Mike

    Reply
  2. Kevin Black

    Hi Tom,

    I agree with the sentiment, but in this case it looks like management (the Director) made a bad decision. He was only thinking of the bottom line and not other reprecussions of his decision (i.e.: breaking his promise, damaging his reputation, employee morale). Every time I see someone thinking of the bottom line with “blinders on” to everything else, well, everything else tends to suffer for it.

    Oh, and I love that metaphor: fighting alligators vs. draining the swamp! That’s great!

    Thanks,
    Kevin

    Reply

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