“Something else important happens, when your team creates the Action Plan,” I continued.
Gordon was listening.
“You set the Performance Standards. But if you also create the Action Plan, and the Plan fails, between you and the team, who is accountable? The team comes back and says, -Yes, boss, we did exactly what you said and your Action Plan failed. Not our fault.”
Gordon was still listening.
“Or, you set the Performance Standards. And the team creates the Action Plan. And, now, if the Action Plan fails, between you and the team, who is accountable?”
Team goals and performance standards set by the team will allow the manager see strengths and weakness of each member and allow the manager to work one on one or in groups to accomplish the goal.