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“It was a waste of time,” Sheila complained. “Some of us had to travel to get here, we lost two days of productivity back at the office. All for this BIG meeting. They’re rolling out this new program, but for my time, they could have told us all about it in an email.”

“What did you learn?” I asked.

“Well, I learned how not to run a meeting,” she replied.

“So, when you run your own meetings, with your department, you now know what NOT to do?”

“Well, yeah, but I didn’t need two lost days to learn a lesson like that.”

“Is it possible, that after all the expenses, all the planning and all the effort that went into the meeting, that your company failed to accomplish what it set out to accomplish?”

Sheila started to chuckle. “You’re right, they probably didn’t intend to have a bad meeting. I am sure they had some goals for the two days, they just didn’t share that with us.”

“Tell me, Sheila. What could they have done differently, to have the impact they were looking for?” -TF