“Seventy percent of goal.” Phillip was exasperated. Month end review was not kind.

“So, what is causing the shortfall?” I asked.

“Well, for the past two years, we have only had to answer the phone, but the market is getting tighter. We are trying hard to get more proactive, but it’s not enough.”

“So, what has to change?”

Phillip was quiet. I knew he had been working long hours, but not getting the right results.

“Look, Phillip, what happens to us in life doesn’t happen because we choose it or want it. In life, you will never ever get what you want. You will only get what your habits deliver.

“If you want to make a change, you only have to look at your habits. What you are doing, over and over, day after day, delivers the consistent results you receive. An occasional effort brings an occasional result.

“What are your habits? What habits do you choose to make a change?” -TF