David was not surprised, but his disappointment was strong. “I don’t understand,” he started, then abruptly changed his pitch. “Yes, I do understand. I hired this guy, Marty, for a management position. He interviewed well, had all the buzzwords, you know, teamwork, synergy. Hell, he even kept the book, Good to Great propped up on his desk the whole time he was here.”

“So, what was the problem?” I asked.

“The problem was, he never actually got anything done. We would meet, be on the same page, but the job never got done. The progress, during the time he was here, quite frankly stood still.”

A few seconds ticked by. David looked up. He continued.

“You asked about the difference? I think I know the answer, now. The difference is action. Words are fine, theories are fine, planning is fine, but the big difference in success is action.” -TF

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