I was working with a group in New York today, in a sideline conversation of interest.
“I don’t understand,” Gordon said. “I explain the vision of the company, where we are going, the success we hope to achieve. The team shows some polite interest, but I just don’t see the enthusiasm. Maybe, I don’t have the right people on the team.”
“I am sure this is all very exciting for you,” I responded. “How did you make the connection for them?”
“What do you mean?” Gordon’s mood changed, almost suspicious.
“I mean, I know what’s in it for you,” I continued. “But what is in it for your team members?” Gordon almost answered, but stopped. His automatic response was interrupted.
“Well, they are mostly interested in boats and fishing. I am talking about the company,” he said.
“I understand.” I wasn’t in a hurry. “Gordon, if you could connect boats and fishing to the growth of the company, what would happen?”
He chuckled. “Connecting boats and fishing to the growth of the company? There would be no stopping us. But, boats and fishing don’t have anything to do with the company.”
“I understand. But if they did, what would be the impact on your company?” Gordon was beginning to get the drift. “What if you could talk in terms of what your team members want?” I closed my briefcase.
“I have one more day, here,” I said. “Let’s meet for coffee tomorrow morning and continue this.” -TF
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How often don’t we like to speak about how we see things and wonder how little get’s absorbed bij the audiance.
Looking through the eyes of the beholder makes it easier to transport the message. So returning to your previous post: yes, knowing your staf, even in a personel way, can help you to be able to look through their eyes.
Especially at a face to face conversation this can be very helpfull.
But how bigger the audiance…
Keep up the good work. Really enjoying your blog.