“I can’t believe this list. Look at this. I have 14 performance reviews I have to conduct in the next three weeks. And I just used the last form off of the pad this morning, so I have to send someone out to the office supply store to pick up some more. I wonder if all this is worth it?” lamented Morgan.

“What would Dr. Deming say?” I continued, answering my own question, “I believe Dr. Deming would say, NO. In his research related to TQM, he found no real correlation between performance reviews and productivity. Sometimes, I wonder if performance reviews don’t work against the intentions of a performance feedback loop.”

Morgan was puzzled. The last thing he thought he would hear from me was that I might question the entire performance review process. -TF