Tag Archives: high potential

How to Identify High Potential in a Team Member

From the Ask Tom mailbag –

I just finished reading your book Hiring Talent. As I finished the book, I thought about my evaluation of high potential internal candidates. How do I know if a team member has a long enough time span of discretion to be able to do the job at the next level?

There are two places to play. One is to climb inside the head of the individual, the other is to focus on the work. The Head or The Work? Stay out of their head. Focus on the work.

Step 1 – Define the work at the next level. What are the problems that have to be solved at the next level? What are the decisions that have to be made at the next level?

Step 2 – Create a project that requires solving a problem at that level of work. Create a project that requires a decision at that level of work. It’s just a project, no promotions, no raises, no corner office, just a project.

Step 3 – Evaluate the project. Did the candidate execute as effectively as someone in the top half of the role or the bottom half of the role? And in that half, top, middle or bottom? After the project, you should be able to answer those two questions in about 5 seconds.

Top – Top
Top – Middle
Top – Bottom
Bottom – Top
Bottom – Middle
Bottom – Bottom

If there is potential, there is always evidence of potential. Do not make this decision based on a hunch, a feeling or an assumption. Make this decision (on potential) based on your judgement of evidence of potential.

Work output from a person who has potential is almost always error-free and on-time or early. -Tom

Can You Trust Subjective Judgement?

From the Ask Tom mailbag –

Following up on our discussion at the workshop last week, I am curious. As a manager, how do I determine which team members have the potential to grow and which will hit the wall. I want to focus my time on team members with the greatest potential.

You have to use your judgement. Observe and make a decision. That is what managers do. But what do you observe?

For fun, in the workshop, you may remember I asked how many of the group had taken a course in psychology in high school or college? Most raised their hand. Then I asked who had degrees in psychology? Most of the hands disappeared. When I asked who was certified by the state to practice psychotherapy, one person said he was certified, but not to practice psychotherapy.

Here is the problem. When managers question whether a person has potential, they fall into a trap. The trap is the approach, because most would play amateur psychologist.

Then I asked the group, who could spot positive behavior, in the field, on the plant floor? Most raised their hands again. And who could spot negative behavior? All hands went up. How long did it take to tell the difference?

Don’t play amateur psychologist with this stuff. Play to your strength as a manager. Managers are experts at the work. If you want to know if someone has potential, give them a project to do. Then, watch, observe. Use your managerial judgment.

But that is so subjective, I hear. Yes, it is subjective. It is also highly accurate.