Hiring Talent
- Hiring Talent is NOW available. The only book on hiring that blends the research on levels of work with the discipline of behavioral interviewing.

- Online Program Apply levels-of-work in the behavioral interview. Find out more about our online program - Hiring Talent - Online.
- Hiring Talent is NOW available. The only book on hiring that blends the research on levels of work with the discipline of behavioral interviewing.
Time Span 101
Our most popular online workshop. Understand levels-of-work related to performance. More information - Time Span 101.Where’s Tom?
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Tag Archives: supervisor
Why Do We Need a Supervisor?
Marty was at a loss to explain why he was losing his most talented people. His office was upscale, roomy cubicles, good benefit package and competitive wages. I asked about his managers. Aside from the CFO and the HR person, … Continue reading
The One Most Important Thing
I had been hammering Kristen about creating a role description for an open position on her team. I don’t think she is lazy, but like most managers, she treats recruiting like a part-time job. In a year’s time, she may … Continue reading
Who Makes the Screening Decision?
“So, Byron, tell me again. Irene, your receptionist prints out all the resumes from the job posting. She puts them in two stacks, one out-of-town, one local, checks for two years experience and then delivers them to one of your … Continue reading
Posted in Uncategorized
Tagged candidates, hiring talent, manager, screening, selection, supervisor
Bigger Problems to Solve
“It’s new,” said Jeremy. “My role is different. I never thought there was this much difference between being a supervisor and being a manager.” “What is the biggest change?” I asked. “I used to have a team of technicians. Now … Continue reading
Posted in Accountability
Tagged manager, supervisor, time-span
The Difference Between a Supervisor and a Manager
“I was one of the guys, as the team supervisor, now I am their manager,” said Jeremy. “I mean, I know what to do, it just feels weird.” “Tell me about it.” I asked. “Well, on Friday, we used to … Continue reading
Too Many Layers
Sydney thought for a moment. “We just promoted Justin to Team Leader. The rest of the guys on the crew say he is breathing down their necks. He is obviously not ready to be a full supervisor, and we are … Continue reading
Posted in Accountability, Organization Structure
Tagged accountability, authority, organization, organization chart, structure, supervisor
1 Comment
Looks Good on Paper
I was looking at Sydney’s org chart. I could see a familiar pattern. “We have been working really hard on this,” Sydney explained. “Every manager knows who reports to them, so there should be no confusion. And every direct report … Continue reading
Posted in Accountability, Organization Structure
Tagged accountability, manager, org chart, reporting relationships, supervisor, team leader
Can’t Put a Schedule Together
Morgan was complaining. “You have been talking about checklists and schedules as the core tools for Project Managers and Supervisors. It just doesn’t seem that hard. Why doesn’t my lead technician get it? I have showed him how to create … Continue reading
How Long Have You Been Working This Late?
It was 6:30p when I stopped by Miguel’s office. “What’s up?” I asked. Miguel picked his eyes up off the paper, holding his place on the schedule with a ballpoint pen. “Just going over tomorrow. It’s going to be another … Continue reading
Posted in Accountability, Organization Structure, Planning Skills
Tagged scheduling, staggered shift, supervisor
Scrambling Around
“Then what is my role, as the manager?” Valerie asked. “I do all the same stuff as the supervisor, it’s just that most of the time, I handle the bigger problems.” “Bigger problems, like what?” I followed. “Like last week, … Continue reading
Posted in Time Span
Tagged manager, roles, scrambling, supervisor


