Tag Archives: supervisor

Why Do We Need a Supervisor?

Marty was at a loss to explain why he was losing his most talented people. His office was upscale, roomy cubicles, good benefit package and competitive wages. I asked about his managers. Aside from the CFO and the HR person, … Continue reading

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The One Most Important Thing

I had been hammering Kristen about creating a role description for an open position on her team. I don’t think she is lazy, but like most managers, she treats recruiting like a part-time job. In a year’s time, she may … Continue reading

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Who Makes the Screening Decision?

“So, Byron, tell me again. Irene, your receptionist prints out all the resumes from the job posting. She puts them in two stacks, one out-of-town, one local, checks for two years experience and then delivers them to one of your … Continue reading

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Bigger Problems to Solve

“It’s new,” said Jeremy. “My role is different. I never thought there was this much difference between being a supervisor and being a manager.” “What is the biggest change?” I asked. “I used to have a team of technicians. Now … Continue reading

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The Difference Between a Supervisor and a Manager

“I was one of the guys, as the team supervisor, now I am their manager,” said Jeremy. “I mean, I know what to do, it just feels weird.” “Tell me about it.” I asked. “Well, on Friday, we used to … Continue reading

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Too Many Layers

Sydney thought for a moment. “We just promoted Justin to Team Leader. The rest of the guys on the crew say he is breathing down their necks. He is obviously not ready to be a full supervisor, and we are … Continue reading

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Looks Good on Paper

I was looking at Sydney’s org chart. I could see a familiar pattern. “We have been working really hard on this,” Sydney explained. “Every manager knows who reports to them, so there should be no confusion. And every direct report … Continue reading

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Can’t Put a Schedule Together

Morgan was complaining. “You have been talking about checklists and schedules as the core tools for Project Managers and Supervisors. It just doesn’t seem that hard. Why doesn’t my lead technician get it? I have showed him how to create … Continue reading

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How Long Have You Been Working This Late?

It was 6:30p when I stopped by Miguel’s office. “What’s up?” I asked. Miguel picked his eyes up off the paper, holding his place on the schedule with a ballpoint pen. “Just going over tomorrow. It’s going to be another … Continue reading

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Scrambling Around

“Then what is my role, as the manager?” Valerie asked. “I do all the same stuff as the supervisor, it’s just that most of the time, I handle the bigger problems.” “Bigger problems, like what?” I followed. “Like last week, … Continue reading

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