“I have so many things going on, seven projects in the air, but the worst part is, people just seem to interrupt me, all the time,” Rosalee explained. “They don’t realize how hard it is to get anything done, when every ten minutes, I have to drop everything to answer a question.”
“Who is they?” I asked.
“Well, it’s my own team members, and it’s my manager, and my manager’s manager.”
“Sounds like you are pretty important around here,” I observed.
“I do have a lot of experience, and my projects are very complicated. Lots of moving parts and shifting deadlines,” she replied.
“So, what are you going to do?”
“I don’t know. I tried shutting my door, so they text me. I tried hiding in another office, they found me. I tried coming in to work early and staying late, but that turned into 14 hour days,” Rosalee shook her head.
“Why do you think everyone depends on you, so much?” I prompted.
“They are smart people, but sometimes I think they are lazy. They don’t have to make a decision using their own judgement when they can just ask me.”
“And if you refuse to help?”
“I can’t do that. Decisions wouldn’t get made and production would slow down,” she protested.
“So, the system that interrupts you, is a system that you designed?”