“I got your back. Don’t worry, I will not call you out on your mistake. In return, I expect you to keep silent on my mistake.”
Sounds like a loyalty statement, AND it is built on deception.
“I got your back. I will call you out on your mistake, especially if it impacts the team. I will not mince words, I will give you the feedback I think you need to improve, AND I will be there to support you, encourage you. I expect you to do the same for me. Do not allow me to think that no one notices when I screw up. Help me see (reality). Help me hear the words I need to hear to perform at a higher level.”
Spoken cooperation. Conscious dialogue.
Sounds like a loyalty statement, AND it is built on a search for the truth.
“So, did your team deal with the issue, or did they avoid it and move on?” I repeated.
“Well, thank goodness my manager was there. When the project manager accused the ops manager of manipulating the schedule, no one knew what to say,” Deana replied.
“So, everyone checked out and looked to the senior-most manager in the room. Was the ops manager manipulating the schedule?” I asked.
“You know, no one is really sure. I was talking with one of my team members after the meeting and he thinks it was a big cover-up.”
“So, the situation was never resolved. We don’t know why we were behind schedule. We don’t if the schedule was accurate. We don’t know how to prevent this in the future.”
“What we do know,” Deana thought out loud, “if we are ever behind schedule and try to cover it up, we won’t talk about it in the meeting.”
Working Leadership comes to Austin TX. Ask me and I will send you a one page pdf about the program. Or you can follow this link to find out more.
Here are the dates –
- Session One – Aug 25, 2017, 1-4:30p
- Session Two – Sep 1, 2017, 1-4:30p
- Session Three – Sep 8, 2017, 1-4:30p
- Session Four – Sep 18, 2017, 1-4:30p
- Session Five – Sep 22, 2017, 1-4:30p
- Session Six – Sep 28, 2017, 9a-12p
To register, just ask Tom.