Treat People Like Machines

It took six months to make the decision to spend $65,000 on a new machine. It replaced another older machine that had finally retired. A committee conducted research on the new board technology. Another team of two shopped lease arrangements and term equipment loans. The transition team worked hard to determine how work-in-process would be diverted during the installation and burn-in period. The training department coordinated a technician training program with the manufacturer. This equipment purchase was going to be a real game breaker.

What I was most interested in was the last Project Manager hired into the company. The salary was about the same, $65,000. Three people were involved in the interview process, but when I looked at the documentation from those interviews, it was mostly subjective statements:

  • I think he has a good personality and will fit in well with our culture.
  • In the next five years, he wants to excel in project management. That’s what we need him for.
  • Demonstrated a great attitude the during the interview.

The job description was a photocopy of a similar position with some notes scratched on the bottom. The training program consisted of shadowing another project manager for two days. So there is no wonder that the new Project Manager was NOT going to be a real game breaker.

Perhaps we should create a process that takes recruiting as serious as buying a piece of equipment. We would do well to treat our people as well as we do our machines.

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