A Supervisor’s Solution

“What could you have done to test him before the promotion?” I asked.

Before the promotion? But it wasn’t his job before the promotion.” Gerald protested.

“That’s the point of testing. Find a task with a longer Time Span and test him. Test him before the promotion.”

Gerald was thinking. “Okay, here’s a task we gave him after the promotion. Fuel prices are up. We need some solution to get fuel prices down. We need someone to look at the way we purchase fuel and come up with a better system.”

I stopped him. “What is the Time Span associated with this task?”

“We are not looking for a quick fix, in fact, his quick fix cost us more money. He looked at the internet every night for the lowest fuel prices, had his guys show up fifteen minutes early everyday so they could drive there. Often, it was a little out of the way. But the price on the pump was cheaper.

“That’s what I mean. He is a great scrambler,” Gerald continued. “I know he searched every night and indeed came up with the lowest price.”

“What was the problem?”

“It was a Supervisor’s solution. Actually cost us more money. Every day kicked in 15 minutes of overtime per driver and the extra distance to the pump burned more fuel than the savings.”

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